Hybrid events introduced new challenges in tracking whether participants were physically present. I led the end-to-end design of the In-Person Attendance feature, a geolocation-based system enabling hosts to verify participant presence with full coverage of permission states, multi-location management, and real-world edge cases.
The focus was not visual polish. It was making a technically complex system feel clear, reliable, and trustworthy for both the host setting it up and the participant checking in.
Hosts needed to confirm whether participants were physically present at events, but the experience was fragmented and error-prone. Browser permission behavior, multi-location setups, and failure states had no cohesive design treatment, leaving both hosts and participants unsure of what was happening and why.
Three layers of complexity, solved systematically.
This work improved the reliability and usability of attendance tracking for hybrid events, giving hosts a system they could configure with confidence and participants clear paths through every possible state.
"This project reinforced that clarity is a design output. Every permission state, every error case is a user need in disguise. Getting the logic right is the craft."Sophia Bracey — Sr. Product Designer, Poll Everywhere
If I had more time